AstraLena AI Smart Sensor

Product Security & Sales Monitoring - Our solution will enable each product and floor area in your store to be equipped with a smart sensor label. This system detects customer presence and staff availability in real-time. If staff members are busy or unavailable, an alert is sent to notify the next available staff member, ensuring that no sales opportunity is missed.

Staff Availability Alerts

If all staff members are occupied, the system automatically triggers a notification to prompt the next available staff member to assist the customer, eliminating any waiting time and ensuring a seamless, premium customer experience.

AstraLena Apps for Staff & Manager Alerts

Real-Time Staff Notifications:  Staff receive instant alerts on their mobile devices to quickly respond to customer needs and maintain service standards. Manager Dashboard Managers gain real-time visibility into store performance, including staff availability, sales, and customer wait times, enabling data-driven decisions to optimize staffing and improve customer service.

Check-in/Check-out System: AstraLena includes an integrated staff attendance system that tracks check-ins and check-outs, ensuring accurate tracking of working hours and simplifying payroll management. Rostering and Scheduling: Managers can create and optimize staff schedules, ensuring the right coverage during high-traffic periods. This helps maximize customer service levels and ensure smooth store operations.

Comprehensive Reporting and Analytics

Real-Time Data Visualization: The AstraLena system offers powerful AI-driven analytics that visualizes key performance indicators (KPIs) in real-time. Managers can track customer interactions, staff performance, sales trends, and customer service efficiency, enabling them to make proactive adjustments for enhanced operations. Advanced Reporting Tools : Detailed reports on staff performance, sales conversion rates, and customer satisfaction are at your fingertips. AstraLena's reporting tools provide actionable insights that help managers improve store operations, increase efficiency, and boost sales.

Bespoke UI/UX Design for Luxury Retail

Elevate your luxury brand's digital presence with our bespoke UI/UX solutions. From conceptualization to prototyping, we craft elegant, user-centered designs that enhance customer engagement and reflect the sophistication of your brand. Click to explore how we redefine digital luxury experiences. Click To access : Bespoke UI/UX Design for Luxury Retail Service Overview

Personalised Customer Insights for Each Luxury Brand

Sensor Touchpoints & Customer Behaviour

AstraLena’s smart sensors track customer interactions with individual products, providing personalised insights for each luxury brand. By analysing which products attract the most attention, stores can tailor the customer experience to drive engagement with specific luxury items.

• Customer Preferences & Brand Engagement

The system identifies customer preferences based on the luxury brands and products they engage with. This enables luxury retailers to offer tailored product recommendations, curate personalised shopping experiences, and even design bespoke marketing campaigns.

• Targeted Promotions

AstraLena leverages AI to create personalised promotions based on individual customer behaviour. Whether it's discounts on favoured products or invitations to exclusive in-store events, retailers can offer targeted incentives that drive customer loyalty and increase conversion.

AI-Driven Smart Insights

AI-Powered Forecasting

AstraLena utilizes AI to predict foot traffic, sales patterns, and customer behavior. By analyzing historical data, the system helps store managers anticipate peak periods, optimize staffing, manage inventory, and plan product placement.

Customer Insights

AstraLena tracks customer interactions to provide actionable insights on popular products, customer buying habits, and potential sales opportunities. By understanding which products attract the most attention, managers can fine-tune store displays and optimize product placement to drive sales.

Custom Solutions for Luxury Retail

Every luxury brand has its own unique essence, character, and customer base. AstraLena understands this individuality and offers bespoke smart solutions tailored specifically to each luxury retailer. From personalised smart store sensor solutions to exclusive customer engagement strategies, AstraLena can customise its platform to seamlessly integrate with the distinctive identity of your brand, ensuring an elevated and tailored customer experience that aligns with your brand’s prestige and delivers better ROI.